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Analyzing The Administrative And Staff Requirements Of E-Government Services And Priorıtizing The Deployment With Modular Design: Iraqi Correction Services Case Study

BROWSE_DETAIL_CREATION_DATE: 12-12-2017

BROWSE_DETAIL_IDENTIFIER_SECTION

BROWSE_DETAIL_TYPE: Thesis

BROWSE_DETAIL_SUB_TYPE: Masters

BROWSE_DETAIL_PUBLISH_STATE: Unpublished

BROWSE_DETAIL_FORMAT: PDF Document

BROWSE_DETAIL_LANG: English

BROWSE_DETAIL_SUBJECTS: TECHNOLOGY,

BROWSE_DETAIL_CREATORS: Al-Ameri, Mohammed Abdulbasit Ali (Author),

BROWSE_DETAIL_CONTRIBUTERS: Bostan, Atıla (Advisor),

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E-government; Iraqi Correction Service; automation; modular design


BROWSE_DETAIL_TAB_ABSTRACT

Iraqi Correction Services (ICS) is a department within the Ministry of Justice. Most services are provided through traditional paper and pen system. This system causes delays in service provision time and work over-load on ICS staff which translates into a high cost of service provision. Analysis of the collected data showed the priority should be given to the following services when automating ICS services: Requests of permission for official work, Sharing inmate status information, Rehabilitation services for released inmates, Requests for inmates‟ visits, Legal email services, Informatory services for inmate families, announcement of ICS responsibilities, Controlled and filtered email services between inmates and their families. The results of the analysis also point to the web-based service delivery as the most preferred user interface in automation of the services.


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TEXT_STATS

  • TEXT_RECORD_STATS
    • TEXT_STATS_THIS_MONTH: 3
    • TEXT_STATS_TOTAL: 2417
  • TEXT_ONLINE_STATS
    • TEXT_ONLINE_STATS_TOTALONLINEVISITOR: 25
    • TEXT_ONLINE_STATS_TOTALONLINEUSER: 0
    • TEXT_STATS_TOTAL: 25

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