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The Evaluation of E-Government Service To Libyan Citizen’s : Libyan Management of Scholarships As A Case Study

BROWSE_DETAIL_CREATION_DATE: 23-08-2017

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BROWSE_DETAIL_TYPE: Thesis

BROWSE_DETAIL_SUB_TYPE: Masters

BROWSE_DETAIL_PUBLISH_STATE: Unpublished

BROWSE_DETAIL_FORMAT: PDF Document

BROWSE_DETAIL_LANG: English

BROWSE_DETAIL_SUBJECTS: TECHNOLOGY,

BROWSE_DETAIL_CREATORS: Al-Azzoumi, Huda S. H. (Author),

BROWSE_DETAIL_CONTRIBUTERS: Ertürk, Korhan Levent (Research Responsible),

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E-government, E-services, government website, users` perception, users` trust


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Libyan Management of Scholarships website is one of the mostly used websites nowadays by the Libyan students who they are studying outside of the country. This study intended to evaluate this professional website by taking the evidence from 113 Libyan students who they are utilizing this website recently. This survey also provides the evaluation of the responses throughout their attitude, perspective and the website performance and students difficulties about using this website. Results of the study shoed that the website of Libyan Management of Scholarships needs some improvement from tracking the procedures and services it provides. This study introduces to the Libyan Ministry of Higher Education to seek out to improve the infrastructure that needed by the website interfaces such as slow the internet and supports the website and the transactions of this website must be observed. In addition, the result of this study can be taken for consideration to moving forward to improve Libyan government infrastructure and improve this website to motivate all Libyan students to study outside Libya to increase their qualification skills.


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