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ANALYTICAL HIERARCHY PROCESS APPROACH FOR SELECTING ENTERPRISE RESOURCE PLANNING SOFTWARE PACKAGE IN OIL AND GAS EQUIPMENT MANUFACTURING FIRMS

Oluşturulma Tarihi: 09-11-2016

Niteleme Bilgileri

Tür: Tez

Alt Tür: Yüksek Lisans Tezi

Yayınlanma Durumu: Yayınlanmamış

Dosya Biçimi: PDF

Dil: İngilizce

Konu(lar): İmalat,

Yazar(lar): Lesani, Seyed Hajır (Yazar),

Emeği Geçen(ler): Baç, Uğur (Danışman),

Anahtar Kelimeler

Oil and gas equipment manufacturing firms, Enterprise resource planning(ERP), Multiple Criteria Decision Making (MCDM), Analytical Hierarchy Process(AHP), Fuzzy Analytical Hierarchy Process (FAHP)


Özet

In today’s world, enterprises and firms, in order to be able to compete with theirrivals, they have to use computer software applications mostly based on InformationTechnologies. Enterprise Resource Planning (ERP) is an integrated software packagewhich combines all of software needs of a firm in order to connect different parts ofthe firm or organization to increase the output and is considered as an essentialinvestment for firms. As there are many ERP system providers available in theworld, selecting the most suitable software based on the requirements of firms ischallenging. In order to select, both implementation aspects and software relatedaspects should be considered and they differ for every organization and consequentlyselecting one ERP system as the best is not possible. For choosing the most suitableERP system for a firm, a Multiple Criteria Decision Making (MCDM) method can beused to have the optimal solution. In this thesis, Analytical Hierarchy Process (AHP)and Fuzzy Analytical Hierarchy process (FAHP) are chosen as the MCDM methodsand by using a questionnaire submitted to Information Systems departments andpersonnel involved in oil and gas equipment manufacturing firms in the United ArabEmirates, the data was gathered. In the end of this study it was found that twocriterions of User friendliness and Finance were favored more among others. Finally,iia case study is presented to describe the processes and comparison of the methods ofthe decision making.


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